Published Date: 01 January 2025

Introduction

SagePixels (ABN 39 778 992 385) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, store, use, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, purchasing services, or engaging with us, you consent to the collection and use of your personal information as outlined in this policy.

1. Collection of Personal Information

We collect personal information to provide and improve our services. The types of personal information we may collect include:

Personal identification: Name, email address, phone number
Billing information: Payment details, billing address
Technical information: IP address, browser type, device type
Other details: Information provided when contacting us for support or inquiries

2. How We Use Your Information

We may use your personal information to:

Process and manage your orders or requests for services
Improve our website and service offerings
Communicate with you, including responding to queries or providing updates
Send marketing and promotional materials (you can opt-out at any time)
Comply with legal or regulatory obligations

3. How We Protect Your Information

SagePixels takes reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security measures, such as encryption and secure data storage systems, to ensure the safety of your information.

However, no security system is completely secure, and we cannot guarantee the absolute security of your information.

4. Disclosure of Your Information

We may disclose your personal information to:

Third-party service providers: We work with trusted third parties to process payments, deliver services, or perform other necessary functions. These parties are required to protect your information and use it solely for the purpose of providing the agreed services.
Legal compliance: If required, we may disclose personal information to comply with legal obligations or to protect the rights, property, or safety of SagePixels, our clients, or others.

We do not sell or rent your personal information to third parties for marketing purposes.

5. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance the user experience, analyze website traffic, and improve the content we provide. Cookies are small files placed on your device that help us identify you during your visits to the site.

You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of the website.

6. Your Rights and Choices

You have the right to:

Access: Request access to the personal information we hold about you
Correction: Request correction of any inaccurate or incomplete personal information
Deletion: Request the deletion of your personal information, subject to certain conditions
Opt-out: Opt-out of receiving marketing communications from us

If you wish to exercise any of these rights, please contact us using the details below.

7. Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements.

8. Changes to This Privacy Policy

SagePixels reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the updated version will be effective immediately upon posting. We encourage you to review this page periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

SagePixels
Email: Please email us via the contact form
Phone: +61 404 600 111
ABN: 39 778 992 385

Privacy Policy